Legal
Privacy Policy
Last updated: January 2026
CERVR.ai, a service operated by Cerv, LLC ("CERVR.ai," "Cerv, LLC," "we," "us," or "our"), provides AI-powered commercial property services across the United States. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
Information we collect
We collect information you provide directly, such as your name, company, email address, phone number, and property details when you contact us or request a walkthrough. When you visit our website, we may collect standard technical data such as browser type, device information, and general usage analytics.
How we use information
We use the information we collect to respond to inquiries, provide and improve our services, schedule and coordinate property care, operate our CERVR Intelligence platform, and communicate with you about your account and services.
How we share information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, or where required by law. Our field teams are W-2 employees of CERVR.ai, not third-party subcontractors.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to protect your data in line with industry practices.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the address below. You may also opt out of non-essential communications at any time.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us:
Email: cervappdeveloper@cervr.ai
Commercial: 855-551-CERV (855-551-2378)
Residential: 888-785-8631